Pinnacle Caring Services provides managed live-in care across Cheshire West and Chester (including Chester, Ellesmere Port, Northwich, Winsford, Frodsham and Neston) from our office in Blacon, Chester. A trained carer lives in the home, and our team assesses, plans, supervises and reviews the care. We are CQC-regulated and rated Good overall. Live-in care costs a UK median of about £1,610 a week (Lottie, September 2026).
Key facts
- Covering Cheshire West and Chester: Chester, Ellesmere Port, Northwich, Winsford, Frodsham, Neston and the villages between.
- CQC overall rating Good (21 August 2025). Pinnacle is not an introductory care agency.
- Council needs assessments in Cheshire West and Chester: 0300 123 7034.
- UK live-in care median £1,610 a week; UK care home average £1,431 a week (Lottie, Q3 2026).
Where we provide live-in care in Cheshire
| Area | Nearest main hospital | Council |
|---|---|---|
| Chester and nearby villages | Countess of Chester Hospital | Cheshire West and Chester |
| Ellesmere Port and Neston | Countess of Chester Hospital | Cheshire West and Chester |
| Northwich and Winsford | Leighton Hospital (Mid Cheshire Hospitals) | Cheshire West and Chester |
| Frodsham and Helsby | Countess of Chester or Warrington Hospital | Cheshire West and Chester |
Live-in care can also be arranged elsewhere in England after an assessment.
What managed live-in care includes
- An assessment at home or on the hospital ward
- A written care plan, agreed with the person and their family
- A matched, trained live-in carer (engaged on a self-employed contractor basis)
- Supervision, reviews and changes to the plan as needs change
- Cover for the carer's breaks, holidays and illness
Costs and funding
The UK median for live-in care was £230 a day (about £1,610 a week) at 30 September 2026 (Lottie Home Care Index). We give a written price after assessing the person's needs. Cheshire West and Chester Council may contribute after a needs and financial assessment, and you can take council funding as a direct payment. See paying for care at home and the cost of live-in care.
Types of live-in care
- Long-term live-in care
- Short-term respite so family carers can rest
- Dementia care at home
- Palliative and end-of-life care at home
- Urgent live-in care when needs change suddenly (subject to assessment)
Frequently asked questions
Do you cover Ellesmere Port and Northwich?
Yes. We support people across Cheshire West and Chester, including Ellesmere Port, Northwich, Winsford, Frodsham and Neston. Live-in care elsewhere in England can be arranged after an assessment, depending on carer availability.
Do you cover East Cheshire towns such as Crewe or Macclesfield?
Please ask. Our focus is Cheshire West and Chester, but live-in care can sometimes be arranged further afield after an assessment.
How do I get council help with care in Cheshire West and Chester?
Ask the council for a free care needs assessment through its Community Access Team on 0300 123 7034 or the online self-assessment. If you are eligible, a financial assessment follows. In England the council may contribute if savings are below £23,250 (2026/27).
Is live-in care cheaper than a care home in Cheshire?
For one person it is often similar or a little more: the UK medians were about £1,610 a week for live-in care and £1,431 for a residential care home (Lottie, Q3 2026). For couples, live-in care is often better value than two care home places.
How quickly can care start?
It depends on the assessment and carer availability. We never promise a start date before assessing the person's needs, but we will tell you clearly what is possible.