Live-in care means a trained carer lives in your home and helps with personal care, meals, medication support, housework and companionship, so you can stay at home instead of moving to a care home. Pinnacle Caring Services is a private live-in care provider regulated by the CQC and rated Good overall. We assess, plan and oversee your care from our office in Chester.
Finding Live-in care that not only has the right blend of physical and emotional support and at a cost that works can be difficult. We want to ensure that everyone in our care experiences a better quality of life that will eliminate isolation and promote inclusion and confidence. Pinnacle Caring live-in carers work in teams of two and will provide 24-hour assistance in the comfort and security of your own home.
We are here to help when you need us
Want to know more?
Your local team of Client Care Managers are on hand to answer your questions and work with you to design a customised plan of care that is right for you.
Our care support services
By helping with daily activities, our carers enable clients to maintain their normal daily routines, surrounded by their possessions, pets, and a familiar environment, our clients receive the support they need to enjoy their regular activities and continue living well at home. our management team are there to support you and our carers at any time.
Personal care
Lifestyle support
Live-in care in Chester, Cheshire and across England
Our team is based in Blacon, Chester, and our home area is Chester and Cheshire West and Chester. We also arrange live-in care for older people elsewhere in England when we can staff it safely. Read more about live-in care in Chester, live-in care in Cheshire and the areas we cover. Not sure yet? See the signs a parent needs help at home and live-in care for couples.
Frequently asked questions
Is Pinnacle a live-in care agency or a care provider?
Pinnacle is a CQC-regulated care provider and is not an introductory care agency. That means we stay responsible for your care: we assess your needs, write and review the care plan, supervise the care and arrange cover when your carer takes a break. Live-in carers work with us on a self-employed basis.
What does a live-in carer for an elderly person do?
A live-in carer helps with washing, dressing and using the toilet, prepares meals, supports with medication, keeps the home clean, helps with appointments and outings, and provides company. Our carers do not provide nursing care; healthcare stays with the GP and community nurses. Read what live-in care is.
Is private live-in care available across the UK?
We provide live-in care in England, with Chester and Cheshire West as our home area. Wales, Scotland and Northern Ireland have their own regulators, and we do not provide care there.
How do I choose between live-in care providers?
Check the provider's CQC rating and latest report, ask who writes and reviews the care plan, how carers are matched and trained, what happens when a carer needs a break or is ill, and ask for a written price. Our guide managed vs introductory live-in care lists the questions to ask.
How much does live-in care cost per week?
The UK median is about £1,610 a week (Lottie Home Care Index, 30 September 2026). The cost depends on the care needed, couples and nights. We give you a written price after a free assessment.