Emergency live-in care is short-notice care at home after a sudden change, such as a fall, a hospital discharge or a family carer becoming unwell. Call us on 01244 457 244 and we will assess the situation, agree what is needed and start care as soon as we can do so safely. How quickly care starts depends on the assessment and on carer availability, so we can't promise a fixed start time.
Sometimes the unexpected happens and when it does, it helps to have a organisation that can respond at short notice – Pinnacles Emergency Live in Care service is just a phone call away. While many can rely on family and friends, some people do not have a network of support to help them in times of crisis. Pinnacle Caring takes away the burden of having to ask others for help. We will do everything we can to ensure there is a quick and safe transition into emergency Live-in care.
We are here to help when you need us
Have questions?
Your local team of Client Care Managers are on call 24/7 to answer your questions and work with you to design a customized plan of care that is right for you.
Our care support services
By helping with daily activities, our carers enable clients to maintain their normal daily routines, surrounded by their possessions, pets, and a familiar environment, our clients receive the support they need to enjoy their regular activities and continue living well at home. our management team are there to support you and our carers at any time.
Personal care
Lifestyle support
Short-notice care at home in Chester and Cheshire
Our team in Blacon, Chester, handles urgent requests from families, hospitals and social workers across Chester and Cheshire West and Chester. If someone is leaving hospital, see care after hospital discharge and our hospital discharge checklist. Families also find our guides to care at home after a stroke and preventing falls useful.
Frequently asked questions
Can you provide emergency home care at short notice?
Often, yes. Call us and we will tell you honestly what we can arrange and when. We need to assess the person's needs and match a suitable carer first, so start times are never guaranteed.
What is emergency respite care?
Emergency respite care covers for a family carer who suddenly can't provide care, for example because of illness. A live-in carer can step in at home for a short period. See also respite care.
What counts as crisis care at home?
Any sudden change that means someone is not safe at home without more help, such as a fall, a hospital discharge, or a family carer becoming unwell. If someone is in immediate danger, call 999. For urgent medical advice, call NHS 111.
What information do you need to arrange urgent care?
The person's name and address, a contact person, the main care needs and any immediate risks. We will agree a secure way to share medical details. Please don't send health information by email.